Terms of Service

1. Acceptance of Terms

By accessing or using Tip Ledger (“the Service”), operated by Tip Ledger Inc., you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.

2. Description of Service

Tip Ledger provides automated tip distribution, POS data synchronization, compliance reporting, and payroll export tools for Canadian hospitality businesses. The Service integrates with third-party point-of-sale systems including Square and Clover to facilitate tip reconciliation.

3. Account Responsibilities

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information when creating your account
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use of your account
• Administrators are responsible for managing team member access and permissions appropriately

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of Canadian employment or tax law
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Upload or transmit malicious code or content
• Resell or redistribute the Service without written authorization

5. Data Accuracy & Compliance

While Tip Ledger provides tools to assist with CRA compliance and tip distribution calculations, you remain solely responsible for the accuracy of data entered into the system and for ensuring compliance with all applicable federal and provincial regulations. The Service is a tool to assist with compliance, not a substitute for professional accounting or legal advice.

6. Third-Party Integrations

The Service integrates with third-party POS providers. We are not responsible for the availability, accuracy, or policies of third-party services. Your use of third-party integrations is subject to those providers' respective terms of service. We may modify or discontinue support for specific integrations with reasonable notice.

7. Intellectual Property

The Service, including its design, code, and documentation, is owned by Tip Ledger Inc. and protected by Canadian intellectual property law. Your data remains your property. By using the Service, you grant us a limited licence to process your data as necessary to provide the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Tip Ledger Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the Service ceases immediately. We will retain your data for a reasonable period to allow export, after which it will be deleted in accordance with our Privacy Policy and legal retention requirements.

10. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario, Canada.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

12. Contact Us

For questions about these terms, contact us at hello@tipledger.ca.